Edinburgh setup guide
Use a reversible setup in rented or historic properties.
Read the related guideTest the connection through the rooms you actually use. Glasgow City Council describes the city’s tenement buildings and their shared property responsibilities. For a home in a tenement or another multi-room building, avoid assuming a router-side speed test describes the television’s connection. Test at the viewing position and compare a wired connection where your device supports it.
A focused check for the situation described above.
The building type does not prove there is a Wi-Fi problem. Establish whether the same source works beside the router, then on the television in its normal location. If results differ, focus on the local network before deleting the app. Any cable route or fixed alteration should respect your tenancy and shared-property arrangements.
Use the linked source for the property or network question it addresses. It is independent guidance, not evidence of an IPTV partnership, office or performance guarantee.
Read Glasgow’s tenement guidanceUse the actual viewing device at the ordinary viewing time.
Choose a channel that usually works and repeat it after each change.
Try Ethernet if the device has a supported connection route.
Ask permission for fixed wiring; a streaming app does not require structural changes.
Different symptoms need different checks. Keep the problem specific.
| Situation | Useful check | Guide to use |
|---|---|---|
| Router and TV far apart | Compare the same source on each connection. | Buffering guide |
| Shared building | Avoid assuming one flat’s availability describes another. | Scotland address checker |
| Rental property | Use reversible device and network checks first. | Device setup |
Choose the duration and support tier after checking your requirements. City location does not create a different package.
| Plan | Total price | Main difference | Next step |
|---|---|---|---|
| Starter · 3 months | £19.99 | Email support · HD/4K | View this plan |
| Comfort · 6 months | £35.99 | 24/7 support · 7-day replay | View this plan |
| Premium · 12 months | £45.99 | Priority 24/7 support · 7-day replay | View this plan |
Send a useful example so the team can investigate the right part of the setup.
Include your first name, email, device model, app edition and the symptom. Optional technical detail helps diagnose the issue; keep passwords and full playlist URLs private.
This city guide can be useful in West End, Shawlands, Dennistoun and the city centre. These are navigation references, not claims of a physical service presence or measured local performance. For wider guidance, return to Scotland.
Check plan-specific support availability · Refund requests within 30 days · Cancellation anytime
Practical answers before you take the next step.
No. Building type alone cannot diagnose playback. Compare the connection at the screen and another source.
Start with reversible tests. Check tenancy and property permissions before considering any fixed alteration.
Use the Scotland regional hub for the R100 address checker, alongside tests of your own home network.
The platform determines the installation route. Use the device hub for your exact model; a city name does not change the app’s operating-system requirements.
Follow a related setup topic rather than a list of every nearby keyword.
Use a reversible setup in rented or historic properties.
Read the related guideReturn to the country-level source and city directory.
Explore ScotlandCheck the screen, connection and required programmes, then choose the duration that fits.