London
Check a flat’s viewing room before choosing a resolution.
Build a reliable setup, from city flats to homes beyond the centre.
Availability at an address and playback inside a home are separate questions.
England covers very different household and network settings. Start with the connection available at your address, then check the exact television or streaming device. A regional average does not establish your Wi-Fi performance.
The IPTV service uses an internet connection and a compatible screen. It does not require a visit from a local service installer. No regional office, local staff count or broadband-provider partnership is claimed.
Check broadband at your addressUse the official checker or regional guidance for the property.
Identify the platform and install a supported app.
Confirm the chosen duration and active-stream allowance.
Choose the page that matches your location or the setup question you need to solve.
Check a flat’s viewing room before choosing a resolution.
Keep a working setup when you move or change screens.
Check picture, sound and subtitles for a shared household.
Agree how a shared home will use its screens.
Compare Wi-Fi and Ethernet with a controlled test.
Confirm a programme instead of assuming every match is included.
Check audio and subtitle choices on the actual title.
Check the new postcode before comparing broadband promises.
Check managed-network access before buying a plan.
Check power, HDMI and the correct TV input before account settings.
Useful regional context, followed by the same service and support routes.
Check your exact television, stick, mobile device or computer.
Open device guidesChoose the guide for login, network, picture, sound or EPG.
Find a fixUse the published email and the support tier for your plan.
Email supportRegional pages do not change prices or introduce extra package promises.
| Plan | Total price | Main difference | Next step |
|---|---|---|---|
| Starter · 3 months | £19.99 | Email support · HD/4K | View this plan |
| Comfort · 6 months | £35.99 | 24/7 support · 7-day replay | View this plan |
| Premium · 12 months | £45.99 | Priority 24/7 support · 7-day replay | View this plan |
Practical answers before you take the next step.
No separate regional price is advertised. The plans are 3 months £19.99, 6 months £35.99 and 12 months £45.99.
No. Check the property’s available service and test the actual viewing device. City or regional averages cannot establish your result.
Use this regional guidance with the device hub. Confirm the exact setup with support if you are unsure.
Yes. Use the help centre and email route. Starter has email support; Comfort has 24/7 support and Premium priority 24/7 support.
Use the subscription guide to confirm the service details before ordering.