Skip to content
  • contact@iptvsmarters-uk.com
Buy now
UK iptv LOGO
  • Home
  • Pricing
  • About us
  • Downloads
  • Troubleshooting Hub
  • Contact us
  • Home
  • Pricing
  • About us
  • Downloads
  • Troubleshooting Hub
  • Contact us

Refund Policy

This Refund Policy explains the conditions under which refunds may be requested for subscriptions or services purchased through this website.

1. Overview

We aim to provide clear, transparent, and fair refund terms. By purchasing a subscription or service from this website, you agree to the conditions outlined in this Refund Policy.

2. Digital Services & Subscriptions

Our services include access to legally licensed media, digital tools, and subscription-based services. Once access has been provided, the service is considered to have started.

3. Refund Eligibility

A refund may be considered in the following situations:

  • Technical issues that prevent access to the service and cannot be resolved
  • Duplicate or accidental charges confirmed by our support team
  • Service unavailability caused directly by us for a prolonged period

4. Non-Refundable Situations

Refunds will not be issued in the following cases:

  • Change of mind after service access has been provided
  • Incompatibility with user devices, networks, or third-party software
  • Failure to follow provided setup instructions or guidance
  • Suspension or termination due to violation of our Terms & Conditions

5. Legal Content Notice

All movies, series, and media provided through our subscriptions are legally licensed. Refund requests cannot be made based on content preference, availability changes, or catalogue updates.

6. How to Request a Refund

To request a refund, please contact us using the contact details available on this website. Include your order reference and a clear explanation of the issue.

7. Review Process

Refund requests are reviewed on a case-by-case basis. If approved, refunds will be processed using the original payment method within a reasonable timeframe.

8. Chargebacks

Initiating a chargeback without first contacting us may result in suspension of access to services. We encourage users to contact support to resolve issues directly.

9. Changes to This Policy

This Refund Policy may be updated periodically to reflect changes in services, regulations, or business practices.

10. Contact

If you have questions regarding refunds or this policy, please contact us using the information provided on this website.

Last updated: (01/07/2026)

IPTV Smarters UK

Independent UK-based informational resource providing guidance, setup help, and educational content related to IPTV Smarters Pro.

Guides

  • Help Center
  • Setup Guides
  • Troubleshooting

Plans

  • Plans & Features
  • Support Packages

Company

  • About Us
  • Contact

Legal

  • Terms
  • Privacy
  • Disclaimer
  • Refunds

© IPTV Smarters UK. All rights reserved.

IPTV Smarters Pro is a media player application. This website does not provide TV channels, streaming subscriptions, or copyrighted content. All content must be sourced from lawful providers.